Certified Jewelers, located at 2314 Immokalee Road, Naples, FL, is a notable destination for those looking to create a unique engagement ring. This family-owned establishment has been serving the community for over 40 years, providing a blend of craftsmanship and a personal touch that makes ring creation a memorable experience.

The team at Certified Jewelers, led by Rick Grimes, is known for their expertise in custom designs and exceptional customer service. Many patrons appreciate the attentive staff who genuinely listen to their ideas and guide them through the design process, ensuring the final product reflects their vision. The shop boasts a diverse range of jewelry options and offers various services, including jewelry repair and the selling of gold and gemstones, all set in Collier County.

Customer Sentiment: Approximately 75% of customers express satisfaction with their experiences, while 15% report neutral feelings, and 10% have voiced concerns about customer service and communication.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Karen praised the staff for their friendly demeanor and skilled craftsmanship, noting how they helped her create a beautiful custom ring that perfectly captured her vision.

Worst Review: Jeff shared a disappointing experience with their resizing services, feeling that the customer service fell short and left him dissatisfied with how his concerns were handled.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.