Naples Jewelers, located at 8927 Tamiami Trail N, Naples, FL 34108, is a family-owned establishment known for its fine jewelry, custom pieces, and repair services. With over 35 years in the industry, the experienced team, including staff members JD and Tom, offers personalized service for engagement ring creation, providing customers with the opportunity to design unique pieces that reflect their love.
The jewelry store has received a total of 30 reviews. Many customers appreciate the reasonable prices and the quality of craftsmanship, highlighting the welcoming atmosphere and attentive service provided by the staff. Positive reviews emphasize successful custom designs, excellent jewelry repairs, and the satisfaction derived from the engagement rings.
However, there are some negative experiences reported, particularly concerning repairs where customers felt the service did not meet their expectations. This indicates that while most experiences have been positive, some customers encountered challenges that affected their views on certain services.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- JD
- Tom
Best Review:
Kimberly expressed satisfaction with the great prices and timely service she received, emphasizing the helpfulness of the staff during her visit.
Worst Review:
Renzo criticized the handling of a watch battery replacement, detailing how it caused noticeable damage to his timepiece, which left him disappointed and unwilling to return.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.