Zales Jewelers, located at 1990 Tamiami Trail N, Ste. G-2, Naples, FL 34102, is a prominent destination for engagement ring creation and other jewelry services in Collier County. Open today until 7:00 P.M., they offer a stunning collection of engagement rings tailored to individual preferences. Known for their friendly staff, particularly the sales consultant Kelli, customers have appreciated the personalized service without a pressured sales approach.

However, experiences are varied, with some reviewers expressing dissatisfaction regarding jewelry repairs and alterations, feeling that the service could be improved.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Best Review: A customer named Michael highlighted the exceptional service he received when purchasing an engagement ring, praising Kelli for her helpfulness and noting the quick and easy buying process.

Worst Review: Bobbie criticized the store’s competence regarding jewelry repairs, indicating a frustrating experience that led her to advise caution to other consumers.

Operating Hours:
- Monday to Saturday: 10:00 A.M. - 7:00 P.M.
- Sunday: 12:00 P.M. - 6:00 P.M.

Staff:
- Kelli

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.