Mario Chavez Designer Jewelry, located at 102 E Water St #11, Santa Fe, NM 87501, is a distinguished jeweler specializing in custom engagement ring design and a range of jewelry services. With a reputation for high-quality craftsmanship, the studio offers a full spectrum of services including custom fabrication, jewelry restoration, and repairs. The owner, Mario Chavez, has over 30 years of experience in the industry and is known for his personable and professional approach.
The store operates in Santa Fe County and has received numerous reviews, totaling 17, with a majority expressing satisfaction with the service and product quality. Many reviewers highlight the store's welcoming atmosphere and the expert craftsmanship that goes into each piece, particularly the engagement rings.
However, some feedback includes mentions of past customer experiences where items were reported lost during repair. This indicates a small area for improvement in communication regarding job completions.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
Staff:
- Mario Chavez
Best Review:
A reviewer named Shannon expressed deep appreciation for Mario and the team's professionalism, describing them as a valuable asset in her jewelry journey.
Worst Review:
Antonio shared concerns about high pricing and a negative experience regarding the loss of his gold links during a service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 17