Lewallen & Lewallen Jewelry, located at 105 E Palace Ave, Santa Fe, NM 87501, is a prominent jeweler specializing in custom engagement ring creations. With a focus on uniquely inspired and meaningful designs, the store is operated by Ross LewAllen, who founded it in the late 1970s, and his daughter Laura, who joined in 1987. This collaboration has fostered a creative environment that offers a wide selection of hand-crafted jewelry featuring themes from nature, travel, and spirituality.
The jeweler boasts a positive reputation with an outstanding average rating drawn from a total of 27 reviews. Customers frequently mention the welcoming atmosphere and the extensive knowledge of the friendly staff. Many appreciate the innovative designs and the capability to create personalized engagement rings, highlighting the high quality and meaningful nature of the pieces.
While most reviews lean positively, some negative feedback points toward pricing inconsistencies, with one customer expressing dissatisfaction over being charged more than what was displayed online. This feedback underscores the need for potential customers to verify prices before purchase.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Opening Hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Staff Members:
- Ross LewAllen
- Laura LewAllen
Best Review:
A customer praised the shop for its custom-made jewelry and beautiful artwork, confirming their satisfaction with both a bracelet and a ring purchased.
Worst Review:
One customer experienced an issue with pricing upon their visit, feeling they were charged significantly more than advertised on the website, which led to disappointment regarding transparency.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 27
Store Phone Number: 5059832657