Marc Howard Custom Jewelry Design, located at 1704 Lena St, Ste B5, Santa Fe, NM, is renowned for its exceptional engagement ring creation services. With over 40 years of experience, master goldsmith Marc Howard leads a dedicated team that specializes in custom-designed fine jewelry, elegantly crafted in high-karat golds and platinum, and set with exquisite diamonds and colored gemstones.
The studio's commitment to quality craftsmanship and personalized service is evident, as reflected in numerous online reviews. Customers commend the stellar attention to detail and the ability to bring individual visions to life through custom designs. The environment is described as inviting and warm, with a strong focus on client satisfaction.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Wednesday | 11 AM – 3 PM |
| Thursday | 11 AM – 3 PM |
| Friday | 11 AM – 3 PM |
| Saturday | 11 AM – 3 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 11 AM – 3 PM |
Phone: (505) 820-1080
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is highly positive. Approximately 90% of the feedback reflects satisfaction, with customers praising the creativity and quality of the jewelry, while around 10% expresses concerns regarding customer service experiences.
Best Review:
Cherry from Taos shared that the creations are amazing, emphasizing great service, meticulous repairs, and competitive pricing. She found that the staff genuinely seemed to enjoy their work, which contributed to a delightful shopping experience.
Worst Review:
A review from S noted that, while Marc is a skilled jeweler, there were concerns regarding customer service. The customer felt that the expectations around service were misaligned with the personalized nature of a small, artisan business.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 14
Store Phone Number: 5058201080