Eidos Contemporary Jewelry, located at 508 Camino de la Familia, Santa Fe, New Mexico 87501, is a reputable jeweler known for its exceptional engagement ring creation and personalized service. With a commitment to ethical sourcing and crafting unique pieces, Eidos stands out in the jewelry market of Santa Fe County. The store is open Wednesday through Saturday from 10 AM to 5 PM and offers appointments on Sunday and Monday.
The jewelry experience here is highly praised, with many customers appreciating the owners, Gordon Lawrie and Deborah Alexander, for their friendly demeanor and expertise in design. Their work showcases a range of modern, bespoke options, suitable for anyone looking for that perfect engagement ring. Reviewers have highlighted the quality of craftsmanship, the beautiful store layout, and the depth of knowledge offered by the staff.
However, there have been some criticisms regarding customer service in specific instances, suggesting that not all experiences are equally positive. As a result, potential customers may want to be mindful of varying levels of service based on individual circumstances.
Customer reviews sentiment reflects a generally positive ambiance surrounding Eidos Contemporary Jewelry, with an estimated 85% positive responses, 10% neutral, and 5% negative.
Best Review: Alan appreciated the superb work and design, noting that the staff were great people to work with.
Worst Review: Amelia shared a less favorable encounter regarding her engagement ring resizing experience, feeling insulted about her diamond rather than receiving helpful advice.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|-------------------|
| Wednesday: 10 AM - 5 PM |
| Thursday: 10 AM - 5 PM |
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: By Appointment |
| Monday: By Appointment |
Staff Members: Gordon Lawrie, Deborah Alexander