Santa Fe Goldworks, Santa Fe, NM

Santa Fe Goldworks, located at 60 E San Francisco St Suite 218, Santa Fe, NM 87501, is a distinguished jewelry store known for its exceptional engagement ring creation and service. With over four decades of experience under the guidance of owner David Griego, the boutique specializes in unique, handcrafted jewelry pieces that reflect the rich cultural heritage of northern New Mexico. The store offers a careful selection of custom inlay gold jewelry, showcasing materials such as diamonds, turquoise, and Australian opals.

Positive reviews consistently highlight the outstanding quality of craftsmanship and customer service. Customers appreciate the attention to detail and the personalized approach taken by the staff, making the process of selecting and designing an engagement ring enjoyable and memorable. Many mention the exemplary work in repairing and resizing rings, with particular praise for the skill and helpfulness of staff members.

Conversely, some negative reviews mention instances of perceived judgment during the buying process, leading to a feeling of discomfort for certain customers. A few experiences indicated frustrations with limited communication and service when processing orders or repairs.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 74%
Neutral sentiment: 12%
Negative sentiment: 14%

**Opening Hours:**
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: 10:00 AM – 6:00 PM

Customer reviews reviewed: 52

**Staff Members Mentioned:**
- David Griego
- Samuel Escue

Best Review: A customer commended the phenomenal service and quality craftsmanship at Santa Fe Goldworks, specifically noting their satisfaction with the restoration of a vintage ring and the exceptional care taken by the staff.

Worst Review: A customer expressed disappointment over feeling judged during a ring sizing process, leading to a humiliating experience that overshadowed their previous positive interactions with the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.