KAY Jewelers in Santa Fe offers a comprehensive range of services, particularly in creating exquisite engagement rings tailored to individual preferences. Located at 4250 Cerrillos Rd., Ste. 1402, Santa Fe, NM 87507-4697, and reachable at (505) 471-6500, this jewelry store has established itself as a dedicated destination for those seeking quality and design excellence in engagement jewelry.

The store operates with flexible hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

KAY Jewelers provides services including custom and special orders, jewelry maintenance and repair, diamond upgrades, gold exchanges, and certified appraisals, drawing on their extensive expertise since 1916. Staff members, including manager Diego and others, have been noted in customer reviews for their commitment to customer satisfaction and knowledgeable assistance.

Overall, customer reviews present a mixed sentiment about the store.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Customers frequently commend the store's attentive service and knowledgeable staff for helping them select perfect pieces. However, some negative experiences highlighted concerns regarding staff attitudes and perceptions of customer budgets.

Best Review:
Luciano praised the quality of service and products at KAY Jewelers, expressing enthusiasm for the overall experience and the affordable prices offered.

Worst Review:
Michael reported encountering rude service and a lack of care for existing customers, describing a negative interaction with staff and a disappointment in the handling of customer relations.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members Mentioned:**
- Diego (manager)