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deBella Fine Gems and Jewelry Arts, located at 213 W. San Francisco St, Santa Fe, NM 87501, is renowned for its exceptional engagement ring design and creation services. Owned by Joseph DeBella, a graduate gemologist with over 50 years of experience, this jewelry store has garnered a solid reputation in Santa Fe for its personalized service and artistry. The skilled team, including Joseph and his son John, works closely with clients, guiding them through the custom jewelry design process, ensuring each piece is unique and thoughtfully created.
Operating under the mantra of excellence, deBella Fine Gems & Jewelry Arts offers services such as bespoke jewelry design, engagement rings, diamond sourcing, and expert consultations. Customers appreciate the high level of professionalism, attention to detail, and the deep knowledge that the DeBella family brings to each interaction.
In the 20 reviews analyzed, the overall sentiment shows a positive reception. Customers frequently commend the store's service quality, creative designs, and dedication to ensuring client satisfaction. However, a small percentage of reviews express concern regarding pricing and past experiences with customer service.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
| Day | Hours |
|-----------|------------------------|
| Tuesday | 10:30 AM - 5:30 PM |
| Wednesday | 10:30 AM - 5:30 PM |
| Thursday | 10:30 AM - 5:30 PM |
| Friday | 10:30 AM - 5:30 PM |
| Saturday | 10:30 AM - 5:30 PM |
| Sunday | By Appointment |
| Monday | Closed |
Staff members include Joseph and John DeBella.
Best Review:
A customer praised Joseph for his exceptional service and expertise in creating a stunning custom engagement ring and noted the excellent end result, expressing gratitude for the personalized care received during the entire process.
Worst Review:
A customer mentioned a concern about the pricing compared to other local jewelers and expressed disappointment over a perceived lack of communication regarding the details of their order.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 20
Store Phone Number: 5052315357
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