City Line Jeweler is a well-established jewelry store located in Lancaster County, known for its engagement ring creation and exceptional customer service. The store offers a range of services, including custom design and jewelry repairs, catering to a diverse clientele seeking unique pieces for special occasions. Customers frequently highlight the friendly and family-oriented atmosphere, crediting the owner, Pete, and his staff for their attentive service and ability to bring customers' visions to life.
Operating at 54 N Prince St, Lancaster, PA 17603, City Line Jeweler can be reached at (717) 295-3765. The store's hours are:
| Day | Hours |
|-----------|-------------------|
| Monday | 11 AM – 6 PM |
| Tuesday | 10 AM – 6 PM |
| Wednesday | 10 AM – 6 PM |
| Thursday | 10 AM – 6 PM |
| Friday | 10 AM – 6 PM |
| Saturday | 11 AM – 5 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
An examination of 82 reviews shows an 80% positive sentiment, with 15% neutral and 5% negative feedback. Customers generally express satisfaction with the quality of jewelry and the warm service they receive, although some have encountered issues with repairs and timing.
Best Review:
Idaliz praised the jeweler for their excellent service and competitive prices, indicating a strong appreciation for the customer experience provided by the staff.
Worst Review:
A customer named Jaime reported frustrations regarding repairs, stating that the service was subpar and that the same chain needed to be fixed multiple times without resolution.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 82