Veleska Jewelry, located at 2943 Columbia Ave, Lancaster, PA 17603, is a notable jeweler with a solid reputation for creating stunning engagement rings and offering exceptional customer service. With over 35 years of jewelry experience, owner Kathryn Pearce leads a dedicated team that specializes in custom jewelry designs, making the process of creating unique engagement rings a delightful experience.
The shop is known for its extensive collection of handmade and estate jewelry, along with repair services and cash for gold options. Customers appreciate the inviting atmosphere and the personalized attention provided by the staff. Many reviews highlight the staff's friendliness, knowledge, and the passion for craftsmanship that Kathryn and her team exemplify.
Operating hours for Veleska Jewelry are as follows:
| Day | Hours |
|-----------|----------------|
| Sunday | Closed |
| Monday | 10:00 AM - 3:00 PM |
| Tuesday | Closed |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects a very positive response, with approximately 85% positive feedback, 10% neutral, and 5% negative.
Highlighting both sides of customer feedback offers a comprehensive view.
Best Review: A customer praised Veleska Jewelry for their exceptional service, mentioning the pleasant staff and unique selection of pieces, stating that it’s a place where one can find something special.
Worst Review: A reviewer expressed dissatisfaction with the pricing offered for gold, feeling that it was significantly lower than other offers received, and mentioned a lack of transparency in the valuation process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 201
Store Phone Number: 7173961123