W and W Jewellry USA, Lancaster, PA

W&W Jewelry, located at 612 Park City Center, Lancaster, PA 17601, is a renowned jeweler specializing in exquisite engagement ring creation and exceptional customer service. With a commendable 4.2-star rating from 178 reviews, this store is notable for its wide selection of jewelry, including customizable charm bracelets and unique rings.

The shop operates under the management of Joseph A. Wetzel, who oversees a talented team known for their diligence in assisting customers through the engagement ring selection process. The staff frequently receive praise for their friendly and helpful attitudes, contributing positively to the overall shopping experience.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------|
| Friday | 10 am – 8 pm |
| Saturday | 10 am – 8 pm |
| Sunday | 11 am – 6 pm |
| Monday | 11 am – 7 pm |
| Tuesday | 11 am – 7 pm |
| Wednesday | 11 am – 7 pm |
| Thursday | 11 am – 7 pm |

Overall Sentiment from Online Customer Reviews:
The sentiment from reviews reflects a generally positive atmosphere, with approximately 75% positive, 15% neutral, and 10% negative feedback from customers. Many customers highlight the quality of the jewelry and the dedication of the staff, while some negative remarks point to issues with customer service and product availability.

Best Review:
Liza Alicea mentioned that the staff at W&W Jewelry offers excellent service, appreciating their attentiveness and helpfulness during the shopping experience.

Worst Review:
Joycon Boi shared frustration about delayed delivery and poor communication regarding the pickup process, feeling dissatisfied with the overall service provided.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.