Helzberg Diamonds, located at 208 Park City Center, Lancaster, PA 17601, is a jewelry store that specializes in engagement ring creation and offers a range of diamond jewelry and brand-name watches. With a commitment to quality, they cater to the needs of customers in Lancaster County. The store's phone number is (717) 393-8060, and their operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 9:30 PM |
| Tuesday | 10:00 AM - 9:30 PM |
| Wednesday | 10:00 AM - 9:30 PM |
| Thursday | 10:00 AM - 9:30 PM |
| Friday | 10:00 AM - 9:30 PM |
| Saturday | 10:00 AM - 9:30 PM |
| Sunday | 11:00 AM - 6:00 PM |

Overall Sentiment from Online Customer Reviews: The feedback for Helzberg Diamonds is predominantly negative, indicating significant dissatisfaction among customers. Positive sentiments account for approximately 15%, while the negative sentiments reach around 85%, reflecting numerous complaints regarding service quality and product reliability.

Best Review: Alyssa shared a review highlighting dissatisfaction with the customer service, particularly citing issues with an engagement ring that fell apart shortly after purchase, receiving little to no help from the store.

Worst Review: Brenda expressed disappointment after sending her ring for repair but being informed that it could not be fixed just months before her wedding, portraying a clear lack of support from the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.