Vincent & Company Fine Jewelers, located at 1633 Lititz Pike, Lancaster, PA, offers exceptional jewelry services, specifically in creating custom engagement rings. Known for their family-oriented atmosphere, they provide a range of services from jewelry repair to personalized design. The knowledgeable staff, including noted team members Joel and Rachel, are dedicated to ensuring customers find the perfect piece of jewelry to commemorate their special moments. This jeweler has built a great reputation in Lancaster County, backed by over 249 reviews which reflect a strong commitment to customer satisfaction.

Customers frequently praise the welcoming service and expert advice, highlighting the unique ability of staff to guide individuals through the engagement ring selection process with thoroughness and care. Many reviews emphasize the reasonable pricing and the quality craftsmanship that Vincent & Company provides.

While most reviews are overwhelmingly positive, there have been a few concerns mentioned about the occasional repair issues that arose after service. However, the owners addressed these concerns promptly, showcasing their dedication to client satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%

Best Review:
Coleen commended the staff for their extensive knowledge and outstanding customer service during her engagement ring selection, emphasizing their personalized approach and competitive pricing.

Worst Review:
Helen initially expressed dissatisfaction over a lost diamond but later appreciated the jeweler's commitment to rectifying the situation without additional charges, commending their customer service.

**Address:** 1633 Lititz Pike, Lancaster, PA
**Phone Number:** (717) 299-4367

**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |

Staff Members: Joel, Rachel

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.