Finch Jewelers, located at 1575 Fruitville Pk, #1, Lancaster, PA 17601, operates in Lancaster County and specializes in custom engagement ring creation and a variety of jewelry services. The store is known for its high-quality craftsmanship, allowing customers to design unique pieces tailored to their vision. They emphasize personalized customer service, engaging with clients throughout the design process to ensure satisfaction.

With a total of 187 reviews evaluated, the feedback largely points to a welcoming and professional atmosphere at Finch Jewelers, where the staff, including Jessica Finch, frequently receive praise for their attentive service and expertise in custom jewelry design. Customers appreciate the in-house design process, which includes consultations and detailed renders to finalize their jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 91%
Neutral: 5%
Negative: 4%

Best Review:
Hannah Lenahan commended Finch Jewelers for their exceptional staff and craftsmanship, noting that the ring resizing was performed perfectly after a previous jeweler had left her ring in poor condition.

Worst Review:
Tanya R. expressed frustration with communication issues at Finch Jewelers, detailing a lack of follow-up regarding her inquiries and a negative customer service experience when collecting her appraisal.

Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10 AM - 7 PM |
| Wednesday | 10 AM - 7 PM |
| Thursday | 10 AM - 7 PM |
| Friday | 10 AM - 7 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |

Staff:
- Jessica Finch

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.