Royal Hummingbird Studio, located at 4414 82nd Street, Suite 113 in Lubbock, TX, is a vibrant spot for those eager to create their dream engagement rings. Operating in Lubbock County, this local, woman-owned shop has garnered praise for its personalized approach to custom jewelry design, attracting numerous customers who appreciate its warm and inviting atmosphere.

Susan DeVore, the owner and designer, leads the talented team, including Sharron, the store manager. Together, they have crafted a community-centered environment where every customer feels valued and heard. The reviews consistently highlight the staff's genuine care and their commitment to delivering exceptional customer service. Many visitors rave about their custom design experiences, particularly the attentive guidance provided throughout the process of crafting unique pieces.

While the overall sentiment among customers leans significantly positive, with about 90% expressing high satisfaction, a handful have noted minor miscommunications during the service.

Customer Sentiment: Approximately 90% of customers are highly satisfied, while 5% have expressed neutral feelings and 5% have encountered issues.

Opening Hours:

Monday: By Appointment
Tuesday - Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Melody praised the studio for its exceptional customer service, noting how Susan and Sharron brought her vision to life when revamping her wedding bands, making the process enjoyable and fulfilling.

Worst Review: Joshua shared that while his experience was mostly positive, he felt there were a few moments of uncertainty regarding the timelines for his custom engagement ring.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.