M. G. Jewelry Design, known as MG Jewelers, located at 3841 50th St, Lubbock, TX 79413, offers exceptional services in custom jewelry creation and repair, focusing on engagement rings among other items. Customers frequently praise the craftsmanship and expertise provided by the owner, Gabby, and his staff, creating a welcoming atmosphere for those seeking personalized jewelry solutions.
With a solid aggregate rating of 4.5 out of 5 based on 70 reviews, the sentiment reflects a versatile experience among patrons. Positive reviews highlight quick and efficient services, with many customers commenting on the professional quality of repairs and custom designs. Negative feedback primarily addresses concerns about a few specific experiences regarding the handling of items that some customers felt did not meet their expectations.
The store operates in Lubbock County and provides a variety of services, including jewelry and watch repair, custom engagement ring creation, and jewelry cleaning.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Gabby
Best Review:
A customer named Spencer praised the excellent service and quality of repairs, expressing satisfaction with a repaired necklace and highlighting the friendly staff.
Worst Review:
Mario expressed disappointment, stating that the ring he received after repairs looked vastly different from the original, leaving his mother heartbroken.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 70
Store Phone Number: 8067994436