Jared Galleria of Jewelry, located at 5013 Milwaukee Ave., Lubbock, TX 79407-3808, is a well-regarded jewelry store specializing in engagement ring creation and a variety of fine jewelry offerings. With a service-oriented approach, the store features a knowledgeable team dedicated to ensuring customer satisfaction. Notably, the staff, including Emily Dropps, has received high praise for their friendliness and expertise in guiding customers through the selection and customization process, making the experience enjoyable. The store also provides on-site jewelry repair, engraving, and personalized design services.

The reviews indicate a mixed sentiment about the store. There are numerous positive comments highlighting the welcoming environment, helpful staff, and excellent customer service. Many customers appreciate the personalized attention received while creating their engagement rings. However, some negative reviews point toward instances of poor customer service and dissatisfaction with certain staff members, leading to customers feeling undervalued.

Overall customer sentiment from online reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Positive and negative aspects showcased in the reviews create a balanced view, reflecting a commitment to customer service alongside areas for improvement.

**Best Review:** Madison appreciated the dedicated service and professionalism of the staff, specifically mentioning Emily’s patience and help during the engagement ring selection process.

**Worst Review:** Cabrini expressed disappointment with the service, recalling an instance of rude behavior received when seeking assistance for engagement rings, ultimately leading to a decision to leave the store.

Operating Hours:
| Day | Hours |
|-----------|----------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.