J. Keith's Jewelry is a highly regarded establishment in Lubbock, Texas, specializing in custom engagement ring design and exceptional customer service. This jeweler has been a staple in the community since 1990, operated by J. Keith, a certified gemologist. The store is known for its extensive selection of bridal jewelry, loose diamonds, and custom Texas Tech class rings, offering personalized experiences without pressure.
Customers have praised the staff's professionalism and their willingness to assist with every detail of the engagement ring process. Many reviews highlight the attention to quality, unique designs, and the level of care provided by the staff. The atmosphere is described as warm and inviting, contributing to a memorable shopping experience.
However, some customers have mentioned occasional issues with repair services, noting that while the jewelry quality is excellent, there have been instances of delays and minor errors. Overall, J. Keith's Jewelry maintains a strong reputation for engagement ring creation.
Address: 8001 Quaker Ave Ste H, Lubbock, TX 79424
Phone: (806) 791-0092
Operating Hours:
- Monday - Friday: 10am - 6pm
- Saturday: 10am - 3pm
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment gathered from online reviews indicates overwhelmingly positive feedback, with approximately 96% positive, 3% neutral, and 1% negative comments.
Best Review:
Donna commends J. Keith's Jewelry for their helpful staff and excellent jewelry selection, making her birthday special with a beautiful pair of earrings.
Worst Review:
Linda expressed dissatisfaction with her experience regarding repair services, stating that her ring was returned with a crooked setting after a six-week wait.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members Mentioned:**
J. Keith
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 73
Store Phone Number: 8067910092