Fred Meyer Jewelers, located at 10751 W Overland Rd, Boise, ID 83709, operates under the Kroger family and provides a wide range of fine jewelry, specializing in engagement rings and wedding bands. The jewelers are known for their extensive selection of diamonds, designer watches, and various jewelry pieces. Offering services like ring resizing, cleaning, and repair, the staff, including notable team members, strives to assist customers in finding the perfect piece for their cherished occasions.
The store currently holds a solid rating of 4.2 based on 73 reviews, reflecting a generally positive customer response. However, the mixed feedback highlights both commendable and concerning experiences regarding customer service and product quality.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Highlight Reviews:
Best Review: A customer expressed appreciation for the exceptional service received while purchasing wedding bands, emphasizing how the associates were helpful without exerting pressure to make a sale.
Worst Review: Another reviewer encountered issues with ring sizing, mentioning that their ring was returned smaller than expected and the repair service was unsatisfactory.
Operating Hours:
- Saturday: 9 am–9 pm
- Sunday: 11 am–6 pm
- Monday: 9 am–9 pm
- Tuesday: 9 am–9 pm
- Wednesday: 9 am–9 pm
- Thursday: 9 am–9 pm
- Friday: 9 am–9 pm
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 73
Store Phone Number: (208) 373-5215