Mike Luke Jewelers, located at 10670 W Overland Rd, Boise, ID, is a beloved fixture in the local jewelry scene, especially for those seeking custom engagement rings. This locally owned shop operates out of Elms Park Shopping Center in Ada County and has garnered a solid reputation with a 4.7 rating across 22 Google reviews.
The owner, Mike, is frequently commended for his friendliness and knowledge, making the ring creation process enjoyable and engaging. Customers note that he goes above and beyond to ensure their needs are met, whether it's crafting a personalized engagement ring or providing watch repairs. Many reviews highlight the great selection of jewelry and the feeling of being treated like family.
However, it's worth mentioning that a few customers have reported unfavorable experiences, with issues regarding customer service and the occasional wait time. Overall, though, the vast majority of clients leave satisfied with the attention and craft they receive.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral feedback and the remaining 10% report some issues.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 9:30 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: John praised Mike as a great man who offers friendly service and quick turnarounds, particularly highlighting his expertise with expensive watch repairs.
Worst Review: Yuka expressed dissatisfaction with the customer service she received, describing her interaction as unprofessional.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 22
Store Phone Number: 2083438751