Gem State Gold & Silver, located at 10384 W Fairview Ave, Boise, ID 83704, operates in Ada County and is known for providing a range of precious metal services, including engagement ring creation and personalized customer service tailored to each client's needs. The owner, Marvin, and his wife Yvonne, are recognized for their knowledge and dedication, often engaging with customers to educate them about the intricacies of precious metals and jewelry making.
With a total of 225 reviews, the sentiment regarding this jeweler is mixed.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
While many customers appreciate Marvin's honest and informative approach, there are varying opinions about the overall atmosphere and pricing practices.
Best Review: A customer highlighted Marvin's commitment to education, noting how they learned a great deal about the assays he performs and found his prices to be the best in the region.
Worst Review: Another customer expressed dissatisfaction with the service, claiming that they felt undervalued and received a low offer for their gold items compared to what they understood to be their market value.
| Operating Hours |
|---------------------|
| Mon - Sat: 8:00 AM - 6:00 PM |
| Sun: 8:00 AM - 5:00 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 225
Store Phone Number: 2087136345