R. Grey Gallery, located at 415 S. 8th Street, Boise, ID 83702, is an esteemed jeweler specializing in the creation of unique engagement rings and handcrafted jewelry. With over 35 years of experience, the gallery showcases a curated selection of artisanal pieces from more than 100 artists across the USA and Canada. The talented owner, Robert Grey Kaylor, along with a dedicated staff, focuses on delivering high-quality and personalized customer service. This gallery not only features stunning engagement rings but also an array of art glass, furniture, and other beautiful items.

Operating hours for R. Grey Gallery are as follows:
- Tuesday to Saturday: 11:00 AM – 5:00 PM
- Closed Sunday and Monday
- Phone: (208) 385-9337

The overall sentiment from online customer reviews indicates a strong positive atmosphere, with scores reflecting 75% positive, 15% neutral, and 10% negative feedback.

Customers commend R. Grey Gallery for its exceptional selection and the knowledgeable and friendly staff. Positive reviews highlight the gallery’s unique offerings and the personal attention received during the engagement ring creation process. However, some negative feedback suggests dissatisfaction with return policies and customer service experiences, indicating a need for better communication in certain situations.

Best Review: A customer named Jennifer praised R. Grey Gallery as her go-to spot for gifts, noting the beauty of their jewelry and art pieces displayed, creating a favorite experience in Boise.

Worst Review: In contrast, David expressed frustration over a no-return policy, sharing his disappointment regarding the customer service when attempting to return an expensive jewelry item that did not meet his wife’s expectations.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.