Idaho Gold & Silver, located at 10494 W Overland Rd, Boise, ID 83709, is a well-established jeweler offering a comprehensive range of services, particularly focusing on the creation of engagement rings. The store is noted for its extensive selection of gold and silver bullion, jewelry, diamonds, and coins, catering to customers looking for both purchases and appraisals in a friendly and knowledgeable environment. The proprietor, Malcolm R., has over 45 years of experience in the industry, which adds to the store’s reputation as a trusted place for valuable purchases and consultations.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

The store garners a mixture of online reviews, highlighting both positive and negative experiences. Positive feedback praises the shop's friendly service and knowledgeable staff, particularly in their commitment to providing fair appraisals and a vast selection of products. Conversely, some negative reviews express concerns regarding pricing practices, specifically regarding offers perceived as low when selling gold and silver.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Best Review: A customer named Chris Y. commended the expertise of Malcolm, noting that the consultation provided invaluable knowledge about precious metals and led to a satisfying purchase experience.

Worst Review: Robert M. criticized the store for offering significantly lower prices for gold and silver coins compared to other local dealers, expressing frustration with the perceived lack of fairness in their pricing.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.