Harris Jewelry, located at 12300 Jefferson Ave, Space 702, Newport News, VA 23602, is known for its engagement ring creation and exceptional customer service. The store operates within the Patrick Henry Mall and can be reached at (757) 882-8390. With a rich legacy spanning 76 years, Harris Jewelry offers a variety of jewelry options, specializing in custom-made engagement rings. The staff is praised for their friendliness and professionalism, helping customers find the perfect piece for their special occasions.
Operating hours are not available at this time.
Overall Sentiment from Online Customer Reviews:
Positive sentiments were predominant with approximately 60%, while neutral feedback represented about 25%, and negative reviews accounted for approximately 15%. The general atmosphere indicates a mix of appreciation for customer service against some dissatisfaction regarding pricing and product experiences.
Best Review:
Mitch noted the great customer service at Harris Jewelry, highlighting the staff's attentiveness and support in finding the perfect gifts for loved ones, which left a positive impact.
Worst Review:
Aisha expressed strong dissatisfaction, calling the store a huge rip-off and discouraged potential customers from making purchases, citing significant markups on items.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Information not available.
**Staff Members Mentioned:**
- Jake (Store Manager)
- Jessica
- Desmond
- Maria
- Garth
- Andrea
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 17
Store Phone Number: 7578828390