REEDS Jewelers, located at 12300 Jefferson Ave, Space 210, Newport News, VA 23602, offers exceptional service in engagement ring creation and fine jewelry. Customers have praised the staff for their knowledge and willingness to assist in finding the perfect piece, often exceeding expectations during the engagement ring shopping experience. The team is recognized for their warm and welcoming atmosphere, making it easy for couples to feel comfortable while navigating options for engagement rings and wedding bands.

The store operates in Newport News County, with notable associates including Rachel, Sunny, and Joviah, who have been commended for their excellent customer service. The jewelry store provides a variety of services, including jewelry repair, ring sizing, cleaning, and custom designs.

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 85%, with 10% neutral and 5% negative responses. Many customers have expressed satisfaction with the personalized service, while a few mentioned delays in service during busy periods.

Best Review:
Jennie remarked on Maggie's exceptional service, highlighting the genuine interest she took in their story while helping select an engagement ring, ultimately leading to a satisfying purchase experience.

Worst Review:
Cherita noted her experience with some managerial staff, mentioning a balance between helpfulness but feeling rushed and unappreciated at times due to the management's approach to staff interactions.

**Operating Hours:**
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.