Hauser's Jewelers in Newport News VA

Hauser's Jewelers, located at 701 Mariners Row, Ste. 108, Newport News, VA, has been serving the community since 1898. This family-run jewelry store specializes in creating exquisite engagement rings and offers a range of services, including repairs, appraisals, and custom designs. Customers praise the friendly and knowledgeable staff, including Ed and Caroline, who provide personalized assistance in helping clients select the perfect piece. The store's inviting atmosphere and attention to detail contribute to a memorable shopping experience.

When reviewing feedback from 45 customer reviews, the overall sentiment reveals a strong positive response towards the store's customer service and product offerings, with approximately 85% of sentiments positive, 10% neutral, and 5% negative.

Highlighting the positive aspects, customers often commend the exceptional quality of jewelry, the attentiveness of the staff, and the store's commitment to making the process enjoyable. On the other hand, some have noted occasional issues with the brevity of staff interactions, feeling that their needs weren't fully addressed.

Best Review: Nikki mentioned that she found the staff to be very friendly and helpful when resizing her rings, and she appreciated the clean and stylish environment of the store.

Worst Review: J.D. expressed disappointment regarding the service during their visit, feeling that the staff member was not engaging, which led them to leave without making a purchase.

Operating Hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Staff members highlighted include:
- Ed
- Caroline

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.