Jared Galleria of Jewelry in Newport News, VA, is a renowned jewelry store specializing in creating stunning engagement rings and providing a range of personalized services. Known for their exceptional customer service, the experienced staff is dedicated to working closely with customers to design unique pieces that reflect individual styles. The store offers various services, including custom jewelry design, on-site jewelry and watch repair, engraving, and personalized consultation.
Located at 12249 Jefferson Ave, Newport News, VA 23602, this establishment has garnered a total of 527 reviews, showcasing its commitment to customer satisfaction. Evaluating customer feedback reveals a mix of experiences; while many patrons praise the attentive and knowledgeable staff, some express dissatisfaction with delays in service or poor communication.
Store Phone: (757) 881-9212
Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Highlight Reviews:
Best Review: Valerie, a customer, commended the staff for their patience and help in finding a wedding band that exceeded expectations, particularly highlighting the unique options available that weren't seen elsewhere.
Worst Review: Mark expressed frustration regarding the lengthy delay in retrieving his wife's wedding ring after a repair, emphasizing a lack of timely communication about the status of the order.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Amy
- Tonja
- Shajnea
- Terry
- Candi
- Melissa
- Jennifer
- Jay
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 527