AAA Family Gems is a family-owned jewelry store located at 494 E 1st St, Suite C-1, Tustin, CA 92780. Known for its expertise in creating stunning engagement rings, this jeweler offers a full suite of services including jewelry buying, selling, appraising, and repair. The business has been successfully serving the Tustin community for many years, with a reputation built on honesty, professionalism, and exceptional customer service.

With a total of 206 reviews, the overall sentiment from online customer reviews reflects a strong positive impression of the store.

Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%

The reviews highlight the welcoming atmosphere created by the staff, including the owner Tony and his sister Donna, who are noted for their friendliness and knowledgeable service during the engagement ring selection process. Many customers appreciate the detailed evaluations and fair pricing offered at AAA Family Gems.

Best Review:
One customer praised Tony for his in-depth knowledge and excellent appraisal service, highlighting how the experience felt personal and respectful, marking him as trustworthy and professional.

Worst Review:
A customer expressed dissatisfaction with a specific interaction involving a watch inquiry, feeling that the discussion was overly contentious and ultimately led to a lost sale, leading to a less favorable impression of the store.

Store Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 6:30 PM
- Wednesday: 11:00 AM - 6:30 PM
- Thursday: 11:00 AM - 6:30 PM
- Friday: 11:00 AM - 6:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed

Staff Members: Tony, Donna

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.