Jared The Galleria Of Jewelry, located at 3017 El Camino Real, Tustin, CA 92782, is a premier jewelry store in Orange County specializing in engagement ring creation. The store offers a wide array of services, including custom jewelry design, on-site jewelry and watch repair, engraving, ring sizing, and jewelry cleaning, ensuring each customer finds the perfect piece for their special occasion. The knowledgeable staff, including recognized team members like Diana Diamond and Juan, provide exceptional customer service, guiding customers through the intricate process of selecting and designing their engagement rings.
The store enjoys a favorable reputation, reflected in the 268 customer reviews analyzed, with positive feedback highlighting the attentive service and detailed assistance provided by staff. However, some reviews pointed to occasional issues with order fulfillment and resizing accuracy, indicating room for improvement in service consistency.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 17%
Negative: 7%
**Highlight Reviews:**
Best Review: A customer praised Juan and Diana for their exceptional service during the engagement ring purchasing process, noting the team's attentiveness and detailed knowledge.
Worst Review: Another customer expressed frustration over poor repairs on their family ring, stating they had to seek help elsewhere after experiencing multiple issues with the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|------------|---------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Staff Members:
- Diana Diamond
- Juan
Positivity Score: 84.5%
Total Customer Feedback Reviewed: 268