Elegant Jewelry, located at 494 E 1st St Ste A-4, Tustin, CA 92780, is a well-established jeweler known for its engagement ring creation and exceptional customer service. The store specializes in wholesale and retail loose diamonds, colored stones, and offers services in 14-karat gold and platinum repair, special orders, and engraving. The owners, Karen and Robert, are recognized for their friendly approach and dedication to customer satisfaction.
Operating in Orange County, Elegant Jewelry has garnered a mix of reviews from customers. Positive experiences highlight the store's impressive selection of jewelry and the owners' helpfulness in finding the perfect ring at an affordable price. However, some negative feedback notes instances of poor customer interactions, particularly regarding the engagement ring buying experience.
Overall Sentiment from Online Customer Reviews:
- Positive: 66%
- Neutral: 17%
- Negative: 17%
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:45 PM |
| Wednesday | 11:00 AM - 6:45 PM |
| Thursday | 11:00 AM - 6:45 PM |
| Friday | 11:00 AM - 6:45 PM |
| Saturday | 10:00 AM - 5:45 PM |
| Sunday | Closed |
Best Review:
Arthur praised Elegant Jewelry for its professionalism and friendly service over a long customer relationship, emphasizing the owners' fair pricing and quality selection of jewelry.
Worst Review:
Shane expressed disappointment with a rude interaction while looking for an engagement ring, feeling that his inquiries were unwelcome, ultimately leading to the decision by the store not to sell him the ring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 74.5%
Total Customer Feedback Reviewed: 6
Store Phone Number: 7145491986