Andre Fine Jewelers, located at 12932 Newport Ave, Suite 4, Tustin, CA 92780, is a well-regarded jewelry store specializing in the creation of custom engagement rings. With over 25 years of experience, the talented duo, Andre and Eliz, are known for their exceptional craftsmanship and personalized service, helping clients to create unique pieces that reflect their individual styles. The jewelers handle the entire creative process on-site, ensuring every detail meets customer expectations.

The store offers various jewelry services, including custom engagement ring design, resizing, and jewelry repairs, catering to a diverse clientele across Orange County. Many clients have praised the warm and welcoming atmosphere, noting how both Andre and Eliz make an effort to understand their desires and create stunning, one-of-a-kind pieces.

While positive sentiments dominate customer feedback—highlighting their artistry, attention to detail, and friendly service—there have been some negative experiences reported. Some customers have expressed dissatisfaction with perceived dismissiveness and communication issues regarding repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
| Day | Hours |
|-----------|-----------------------|
| Monday | Closed |
| Tuesday | 10:30 AM - 6:00 PM |
| Wednesday | 10:30 AM - 6:00 PM |
| Thursday | 10:30 AM - 6:00 PM |
| Friday | 10:30 AM - 6:00 PM |
| Saturday | 10:30 AM - 5:30 PM |
| Sunday | Closed |

**Staff Members:**
- Andre
- Eliz

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Best Review:
Tricia praised the store for the exceptional resizing of her 18K gold ring, noting the welcoming demeanor of Andre and Eliz and their thorough attention to detail, ultimately expressing high satisfaction with the service received.

Worst Review:
A customer named Joe reported a serious issue involving missing diamonds following a repair. He felt that the staff's response was defensive and unsatisfactory, leading him to discourage others from visiting the store.