Precious Jewelry, located at 494 E 1st St Ste A3, Tustin, CA 92780, specializes in creating stunning engagement rings and offers a wide variety of jewelry services. Customers have appreciated the unique designs and quality craftsmanship, particularly highlighting the jeweler's ability to cater to specific requests in engagement ring creation. The store has garnered a mix of reviews, with a current rating of 3.9 based on 7 reviews on Yelp and a lower score of 3.0 from 6 reviews on Google.
The staff, including Mike, has received positive mentions for their customer service and expertise in jewelry repair, earning praise for going above and beyond for clients in need of ring modifications and maintenance. However, some reviews express concerns about service quality, citing experiences with items not being fixed correctly and the alleged charm of staff members being deceptive.
Operating hours for Precious Jewelry are as follows:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 14%
Negative: 29%
Best Review:
Janet noted her satisfaction with the service, describing a trustworthy atmosphere and highlighting the high quality and reasonable prices of the engagement rings.
Worst Review:
Randy shared a negative experience, warning others about potential issues with service, claiming to have faced deception and subpar craftsmanship following several visits for repairs.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.