Sam Jewelry, located at 2829 Park Ave, Tustin, CA 92782, has established itself as a cherished local destination for those seeking custom engagement rings and exceptional jewelry services in Orange County. Known for their personal touch and unwavering commitment to quality, Sam and Lynn—owners and the heart of the operation—engage warmly with their customers, helping to craft unique rings that carry deep sentimental value.

This family-owned shop operates with a focus on customer satisfaction, providing meticulous attention during the design process. Patrons often celebrate the welcoming atmosphere and the team's willingness to listen to their ideas, resulting in beautifully crafted pieces that range from traditional settings to more innovative designs. With a stellar rating of 4.9 from 246 reviews, the overall sentiment indicates that around 80% of customers leave highly satisfied with their experience, while a small percentage share neutral feelings or concerns.

Opening Hours:
Monday: Closed
Tuesday to Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Best Review: Garrett emphasized the top-notch customer service at Sam Jewelry, stating that the staff worked closely with him to create the perfect engagement ring, making him feel like part of the family.

Worst Review: Essie expressed disappointment in her experience, noting that the staff inaccurately assessed her engagement ring as a lower-quality stone, which led to feelings of distrust.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.