Mart Jewelry, Tustin, CA

Mart Jewelry, located at 494 E 1st St, Tustin, CA 92780, is known for its diverse range of jewelry vendors under one roof and specializes in engagement ring creation and services. The establishment has received mixed reviews from customers, highlighting both positive experiences and areas for improvement.

With a total of 24 reviews collected for this overview, the primary sentiment regarding the store reveals a division among customers. Positive feedback often praises the selection and custom engagement ring services provided by specific vendors, emphasizing dedication to customer satisfaction. However, there are also negative experiences noted, mainly centered around customer service issues and individual vendor interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 58%
Neutral: 12%
Negative: 30%

The store offers various services, including onsite repairs, ring resizing, and a wide array of engagement rings by different vendors. Staff members are noted for their varying degrees of helpfulness, particularly with the quality of the engagement rings.

Operating hours for Mart Jewelry are as follows:
- Monday: Closed
- Tuesday: 11 am – 6:45 pm
- Wednesday: 11 am – 6:45 pm
- Thursday: 11 am – 6:45 pm
- Friday: 11 am – 6:45 pm
- Saturday: 10 am – 5:30 pm
- Sunday: Closed

Staff members mentioned in the reviews include Glenn, who is recognized for his expertise in custom engagement rings.

Best Review:
Shelley appreciated the family-owned aspect of one of the vendors, stating that the service was outstanding and the staff was knowledgeable and professional.

Worst Review:
Susan faced a disappointing experience as a vendor sold her a semi-mount that later failed, resulting in the loss of her stone, which she didn't insure.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.