Tustin Village Jewelers, located at 1075 E Main St, Tustin, CA, specializes in custom engagement ring creation and a variety of jewelry services. With over 40 years in the industry, owner Joe Andraos, along with his wife Silva, creates unique, high-quality pieces tailored to customer specifications. The store is known for its personalized service and dedication to craftsmanship, offering resizing, repairs, and custom design at competitive prices.
Customer feedback showcases a range of experiences. The majority of reviews highlight the warmth and professionalism of Joe and Silva, with many customers praising their creativity, honesty, and ability to design beautiful, custom rings. However, some negative experiences point to misunderstandings regarding pricing and service quality, leading to occasional dissatisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Hours of Operation:
- Monday: Closed
- Tuesday: 10:30 AM - 4:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 12:30 PM - 3:30 PM
- Sunday: Closed
Staff Members:
- Joe Andraos
- Silva Andraos
Best Review:
Ralph mentioned the exceptional craftsmanship of the engagement ring created by Joe, which utilized a family diamond and was described as perfect. He appreciated the welcoming atmosphere of the store.
Worst Review:
Leila expressed disappointment regarding the handling of her diamond ring, with a negative experience concerning an unsolicited repair suggestion and concerns over trust in the jeweler's suggestions.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 113
Store Phone Number: 7145448694