Al-Reem Jewelry, located at 36851 Ryan Rd, Sterling Heights, MI 48310, operates in the Macomb County area. This jewelry store offers a variety of services, with a particular focus on engagement ring creation. Customers have mentioned a range of experiences with the staff, with some highlighting the pleasant and helpful nature of the owner, Abu Rahed, and the overall service quality. However, there are also reviews expressing dissatisfaction with customer service and pricing.
The business has received a total of 28 reviews on Google, which showcase a mix of sentiments.
Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 40%
- Neutral Sentiment: 20%
- Negative Sentiment: 40%
The reviews reveal varying opinions; while some customers appreciate the good selections of jewelry and helpful staff, others have reported negative experiences related to unprofessional service and high prices.
Best Review:
Mike Jay mentioned that the staff were very nice and treated customers well, expressing a desire to return for more purchases.
Worst Review:
Mariam Kassid shared an experience of receiving poor customer service, feeling dismissed and unvalued during her visit.
**Operating Hours:**
- Monday to Saturday: 10:00 AM – 7:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Abu Rahed
Positivity Score: 50%
Total Customer Feedback Reviewed: 28