Sally's Fine Jewelry is a reputable jeweler located at 36846 Ryan Rd, Sterling Heights, MI 48310, specializing in engagement ring creation and a variety of jewelry services. Customers have praised the knowledgeable staff, particularly Sally and Megan, for their helpfulness and expertise in guiding clients through their jewelry selection process. The store operates within Macomb County and has garnered a total of 78 reviews, with most customers noting the enticing selection of high-quality pieces and competitive prices.
While positive experiences highlight the warm and welcoming atmosphere, as well as the personalized service during the engagement ring selection process, some negative reviews indicate issues with customer service and pricing transparency, which have led to frustration among certain customers.
Operating Hours:
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 7 PM
- Sunday: Closed
Staff Members: Sally, Megan
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%
Best Review:
A customer commended the beautiful selection of jewelry and the patience of the staff, specifically mentioning the helpful assistance provided while choosing pieces within their budget.
Worst Review:
Another reviewer expressed dissatisfaction with their experience, criticizing the staff's attitude and suggesting a lack of honesty regarding pricing practices.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 78
Store Phone Number: 5869397772