Ruby Jewelers, located at 37214 Dequindre Rd, Sterling Heights, MI 48310, operates in Macomb County. This jeweler is known for its engagement ring creation services, offering a variety of designs and custom options. The phone number for direct inquiries is (586) 939-7728.

The staff is noted for their mixed service quality; some customers praise their friendly and helpful demeanor, highlighting positive experiences with knowledgeable staff who assist in selecting jewelry. However, there are significant complaints regarding customer service, with reviewers mentioning rudeness and unprofessional behavior from certain staff members. The store has a total of 93 reviews, reflecting a range of sentiments about their engagement ring services and overall customer experience.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

Best Review:
One customer highlighted their long-standing relationship with Ruby Jewelers, appreciating the great selection and service over many years.

Worst Review:
Another reviewer expressed disappointment, stating they felt mistreated and received poor customer service during their visit, claiming the staff were not accommodating.

Operating Hours:
- Wednesday: 12 PM - 6 PM
- Thursday: 12 PM - 6 PM
- Friday: 12 PM - 6 PM
- Saturday: 12 PM - 6 PM
- Sunday: 12 PM - 6 PM
- Monday: Closed
- Tuesday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.