Twin Jewelry, located at 14600 Lakeside Cir, Unit 2500, Sterling Heights, MI 48313, is a distinguished jeweler renowned for its exceptional engagement ring creation and personalized service. With a notable presence in Macomb County, this store excels in providing customized jewelry solutions, ensuring each piece reflects the customer's desires and style preferences. The shop is recognized for its commitment to quality, featuring authentic jewelry and attractive sales that help bring down prices. The staff, including the prominent team member Curtis, has received accolades for their valuable assistance in resizing and repairs, demonstrating a dedication to customer satisfaction.

Positive reviews highlight the store's excellent service, with customers expressing appreciation for the knowledgeable staff and the quality of the jewelry. For instance, customers have noted fantastic experiences with repairs and customizations. On the other hand, some reviews reflect a more mixed sentiment, citing concerns about the overall shopping experience and the need for improvements in customer engagement.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review: Dan Shea commended the professionalism and assistance provided during his engagement ring journey, indicating his expectations were significantly exceeded.

Worst Review: A review pointed out inconsistencies in service during busy times, suggesting the shop needs to enhance its customer engagement process.

Operating Hours:
- Monday: 11 am – 8 pm
- Tuesday: 11 am – 8 pm
- Wednesday: 11 am – 8 pm
- Thursday: 11 am – 8 pm
- Friday: 11 am – 8 pm
- Saturday: 11 am – 8 pm
- Sunday: 12 pm – 6 pm

Staff: Curtis

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.