Helzberg Diamonds, located at 14600 Lakeside Cir, Sterling Heights, MI 48313, offers a vast selection of diamond jewelry and specializes in creating exquisite engagement rings. The store is part of a larger chain known for its quality and ethical sourcing, making it a popular choice for couples looking to celebrate their commitment. Customers have noted the knowledgeable staff at this location, who provide personalized service during the ring selection process, ensuring each couple finds the perfect fit for their engagement.

The overall sentiment from online customer reviews is divided. Approximately 65% of reviews reflect a positive sentiment, praising the attentive service and range of products available. In contrast, around 35% of feedback points to dissatisfaction regarding specific promises not being met regarding delivery times and product availability.

Best Review: A customer remarked on the exceptional customer service provided by the staff, highlighting their patience and extensive knowledge about diamonds and engagement rings.

Worst Review: Another customer expressed disappointment over delays in receiving their ordered ring, feeling the communication regarding their order status was lacking.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Operating Hours |
|----------------------|
| Monday to Saturday: 10 AM - 9 PM |
| Sunday: 11 AM - 6 PM |

Staff member mentioned: Kristy Griffin (Manager).