Romance Jewelers, located at 4105 17 Mile Rd, Sterling Heights, MI 48310, is a jeweler specializing in the creation of exquisite engagement rings and fine jewelry. The store is known for offering personalized service, with customers frequently mentioning the quality of their jewelry and the helpful nature of the staff. The business prides itself on intricate, handcrafted designs that cater to various tastes and budgets.

Operating in Macomb County, Romance Jewelers has received a mix of reviews. With a total of 24 reviews analyzed, the store has been described as open and welcoming. Customers commend the establishment for its fair pricing and attentive service; several reviews highlight positive experiences with the owner and staff, emphasizing their commitment to customer satisfaction.

However, there are also notable criticisms regarding customer service. Some reviews report unsatisfactory interactions with staff, particularly relating to communication about pricing. Despite the mixed reviews, the jeweler maintains a loyal customer base who appreciate both the quality of the jewelry and the overall shopping experience.

Overall Sentiment from Online Customer Reviews:
Positive: 50%, Neutral: 20%, Negative: 30%

**Opening Hours:**
- Thursday: 11 am–6:30 pm
- Friday: 11 am–6:30 pm
- Saturday: 11 am–6 pm
- Sunday: Closed
- Monday: 11 am–6:30 pm
- Tuesday: 11 am–6:30 pm
- Wednesday: 11 am–6:30 pm

Staff members mentioned include Ala Kakou, who is noted as a sales manager at Romance Jewelry.

Best Review:
In a commendation, a customer expressed satisfaction with the pricing and service received at Romance Jewelers, noting that their family has been patrons since the owner's previous location. They highlighted the jeweler's talent and craftsmanship.

Worst Review:
Another customer reported a negative experience with the owner, describing rude behavior and a lack of transparency regarding pricing information, leaving them feeling disrespected.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.