Zales Jewelers, located at 14600 Lakeside Circle Suite 218, Sterling Heights, MI 48313, operates in Macomb County. The phone number for inquiries is (586) 247-5928. Known for its extensive selection of engagement rings and fine jewelry, Zales provides a range of services including custom ring creation and jewelry repairs. With a commitment to quality, the staff is involved in assisting customers in finding the perfect piece for their jewelry needs.
Overall Sentiment from Online Customer Reviews:
The sentiment surrounding Zales Jewelers appears to be mixed. Based on 17 reviews, approximately 35% reflect positive experiences, 15% show neutral reactions, and 50% convey negative feedback.
Best Review: Cynithia praised the store for providing excellent service and good quality jewelry at fair prices, highlighting a positive shopping experience with attentive staff.
Worst Review: Jessica expressed her frustration with the store manager, noting a terrible customer service experience. She described the manager’s demeanor as rude and dismissive, leading to a highly unfavorable impression on her visit.
Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 42.5%
Total Customer Feedback Reviewed: 17
Store Phone Number: (586) 247-5928