Tracy Allen Fine Jewelry, located at 9350 Wilshire Blvd, Suite 313, Beverly Hills, CA 90212, specializes in creating exquisite engagement rings and offers personalized jewelry design services. The store operates by appointment only on Tuesdays, Wednesdays, and Thursdays from 11 AM to 3 PM. Customers can reach the jeweler by phone at (310) 276-0011.

Tracy Allen, the owner, has established a reputation for designing custom engagement rings tailored to her clients' desires. The staff is noted for being knowledgeable and attentive, helping customers to bring their visions to life. Reviews indicate a mix of satisfaction regarding both the quality and uniqueness of the jewelry. Many clients appreciate the personalized service and the professional expertise of the jeweler, particularly in custom designs.

However, some reviews point to concerns about customer service and product quality, with a few customers noting issues with stones falling out of jewelry pieces and dissatisfaction regarding repairs and charges associated with them.

***Overall Sentiment from Online Customer Reviews:***
The sentiments from the collected reviews show a mix of positive, neutral, and negative feedback. Approximately 60% of the reviews are positive, showcasing satisfaction with engagement ring designs and customer service. About 20% are neutral, providing general comments without strong opinions, while approximately 20% express negative sentiments, primarily concerning product durability and customer service experiences.

***Best Review:***
Caitlin expresses that her family has relied on Tracy for years to create stunning custom-designed engagement rings, highlighting Tracy's helpfulness throughout the process.

***Worst Review:***
Mindy notes dissatisfaction with the lack of warranty and high replacement costs for diamonds that fell out of the purchased jewelry, indicating a perceived lack of quality and value.

| **Operating Hours** |
|--------------------------|
| Tuesday: 11 AM - 3 PM |
| Wednesday: 11 AM - 3 PM |
| Thursday: 11 AM - 3 PM |

Staff members mentioned include Tracy Allen.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.