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Philippe's Watches of Beverly Hills provides a range of services, particularly excelling in the creation of engagement rings and luxury timepieces. Located at 9562 Dayton Way, Beverly Hills, CA 90210, the store operates in Los Angeles County, offering personal service and expertise in fine jewelry selection and repair. Customers have noted the knowledgeable and friendly staff, including Philippe and his son Josh, who have earned a reputation for their honest assessments and fair pricing.
The reviews indicate a mix of positive and negative sentiments among customers. The jeweler has garnered 63 reviews, with a general atmosphere of enthusiasm for both the quality of products and customer service, yet there are some complaints regarding communication and occasional service issues.
Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 18%
Negative: 10%
Highlight Reviews:
Best Review: A customer praised Philippe's Watches for their extensive selection of high-end watches, commending Josh's knowledge and willingness to assist without feeling pressured to make a purchase.
Worst Review: A dissatisfied customer expressed frustration over a lack of prompt communication and felt that they were given misleading information regarding the condition of a purchased watch.
**Opening Hours:**
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Monday and Sunday: Closed
Staff members mentioned include Philippe and Josh.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 81%
Total Customer Feedback Reviewed: 63
Store Phone Number: 3102783045
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