The Dina Collection, located at 249 S Beverly Dr, Beverly Hills, CA 90212, is known as a luxury pawn shop and estate jeweler specializing in high-end engagement rings and unique jewelry pieces. Operating for over 30 years, this establishment caters to a clientele that includes the affluent and celebrity patrons. With a significant reputation, the store offers a diverse selection of exquisite diamonds, fine jewelry, vintage cars, art, and memorabilia.
Customer reviews indicate a mixed response regarding the services provided. The staff is often noted for their professionalism and expertise, particularly for engagement ring creation, showcasing a remarkable collection that appeals to many buyers. However, several customers have expressed dissatisfaction with their experiences, highlighting issues related to customer service and pricing.
Overall sentiment from online customer reviews:
- Positive: 50%
- Neutral: 10%
- Negative: 40%
The total number of reviews reviewed was 81, reflecting a somewhat polarized view of the store.
Best Review: Rob Crotts praised the exquisite collection and professional service, indicating a positive overall experience with the staff and the range of offerings.
Worst Review: Gabriela Esparza reported a negative interaction, describing rudeness from staff and feeling that she was offered a low price for her piece, reflecting discouragement regarding customer relations.
Operating Hours:
- Friday: 10 am – 5 pm
- Saturday: 10 am – 5 pm
- Sunday: Closed
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
Staff: Yossi Dina is noted as the owner, providing a personal touch to the business.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 81
Store Phone Number: 3108881818