Beverly Hills Jewelers, located at 259 S Beverly Dr, Beverly Hills, CA 90212, is a beloved choice for those seeking to create the perfect engagement ring. Operating in Los Angeles County, this family-run establishment has garnered an impressive array of positive reviews due to its extensive selection and personalized service since 1974.
The team, led by the knowledgeable Nikki, is celebrated for its warm, welcoming atmosphere and the genuine care they take in guiding customers through the engagement ring design process. They focus on understanding each client's unique vision while providing expert advice on options within their budget. Many reviewers commend the shop's impressive collection of GIA-certified diamonds, as well as the ability to customize rings, ensuring that every creation is one-of-a-kind. While overall customer sentiment is quite favorable, a small number of patrons have noted delays in communication or service follow-up.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Saturday: 10:30 AM – 5:00 PM
Sunday: Closed
Best Review: Molly expressed immense satisfaction with the seamless experience she had when designing her beautiful engagement ring, praising Nikki’s expertise and friendly demeanor.
Worst Review: Ed shared his disappointment regarding unsolicited texts he received, feeling it was an unwelcome breach of privacy despite not having opted in for notifications.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 637
Store Phone Number: 3108887725