Dravex Jewelry, located at 9413 Brighton Way, Beverly Hills, CA 90210, offers an exquisite selection of engagement rings tailored to meet customers' unique desires. With a reputation for both craftsmanship and customer service, Rafi and his team specialize in creating custom-made jewelry, particularly engagement rings. They are known for their expertise in jewelry repair services and ensuring timely delivery, which enhances the overall buying experience.
Operating in Los Angeles County, the store is open Monday through Friday from 10 am to 5 pm, Saturday from 11 am to 5 pm, and remains closed on Sundays. Customers consistently mention the quality of the jewelry and the helpfulness of the staff, emphasizing a friendly atmosphere. However, some reviews reflect dissatisfaction, particularly regarding service issues and experiences with repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 30%
Negative: 10%
Best Review: A customer praised the superior quality and design of the jewelry at Dravex Jewelry, appreciating the welcoming and helpful nature of the staff.
Worst Review: One customer expressed frustration over a negative experience where they felt their ring had been damaged during a routine cleaning, resulting in a lack of accountability from the store.
Opening Hours:
- Monday: 10 am - 5 pm
- Tuesday: 10 am - 5 pm
- Wednesday: 10 am - 5 pm
- Thursday: 10 am - 5 pm
- Friday: 10 am - 5 pm
- Saturday: 11 am - 5 pm
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 10
Store Phone Number: 3108587788