Claude Morady Estate Jewelry, located at 9615 Brighton Way, Suite 338, Beverly Hills, CA 90210, specializes in creating exquisite vintage and antique engagement rings. With a strong focus on customer service, Claude and his team provide personalized attention, guiding clients through their unique selection process without any pressure to purchase. The boutique offers a diverse collection of estate jewelry and provides services such as jewelry repairs and appraisals. With an impressive rating derived from 149 reviews, customers consistently commend the warm, welcoming atmosphere of the store.
Customers appreciate the knowledgeable and passionate staff, particularly Claude and his wife Jennifer, for their expertise and genuine interest in helping clients find the perfect ring. Many reviews highlight the extensive selection and fair pricing. However, there are also mentions of some customers feeling misinformed or undervalued during initial contact, which could vary depending on individual experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
A customer detailed how Claude and Jennifer provided exceptional service while helping to select an antique engagement ring. They expressed gratitude for the time spent, noting that the rings offered were unique and beautifully designed, making the experience delightful.
Worst Review:
A customer reported feeling pressured during their visit to the store and felt that their jewelry was undervalued when evaluated, leading to a sense of dissatisfaction with the interactions.
**Hours of Operation:**
| Day | Hours |
|-----------|-----------------|
| Monday | 11:00 AM - 5:00 PM |
| Tuesday | 11:00 AM - 5:00 PM |
| Wednesday | 11:00 AM - 5:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff: Claude Morady, Jennifer Morady
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 149
Store Phone Number: 3102753104